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City of Huntsville, AL
  
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HuntsvilleConnect Report a problem or submit a non-emergency service request to the City of Huntsville using Huntsville Connect. Residents may report issues such as graffiti, illegal dumping or potholes, broken parking meters, or even a found pet. Photos are welcome!

Huntsville Connect uses SeeClickFix software to help citizens report and track their service requests via the web or mobile app. Citizens can report issues at their convenience and track progress online. Reports of a sensitive nature may be submitted confidentially, too.

To report an emergency, call 911
We thank you for being our "eyes and ears" in the City of Huntsville!

Mobile

Choose your platform:
  • iPhone App Store
  • Android Market



Desktop Instructions

The widget above allows you to make service requests, and well as track existing problems that have been reported, from your desktop computer. To report an issue:
  1. Make sure the Report tab is selected .
  2. Drag the map marker to the location of your issue, or type in the address directly.
  3. Click Next.
  4. Choose a service request Category from the drop-down menu that matches your issue.
  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).
  6. Click Submit.

Huntsville Connect

Please use the interactive map or enter an address to pinpoint and describe an issue. A Huntsville Connect Customer Service Representative will be alerted and will coordinate a response.

Residents may also select a previously entered issue to indicate agreement with the request, make additional comments or follow an issue.

Increased transparency and constructive communication focused on identifying, prioritizing and fixing issues is our goal.

To report an emergency, call 911.


Support

For technical support with the SeeClickFix platform, please email support@seeclickfix.com.

Once you have sent a report, you will receive email communication from the city acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well.




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